Callers left waiting: Centrelink site to ease pressure

THE Federal Government is trying to wean welfare recipients off its over-stretched telephone services with a new-look website.Callers trying to contact Centrelink were met with busy signals more than 42 million times between July 1 and April 30.The figure, which breaks down to almost 140,000 blocked calls per day, has almost doubled in two years.For […]