Businesses cop abuse over masks and check-in, says Cupper

Ms Cupper said businesses had approached her office fearing that the community was flouting QR-code and face-mask requirements.

“I’m hearing stories of staff being abused by patrons for asking them whether they’ve checked in, or where their mask is,” Ms Cupper said.

“I understand the situation is prolonged and frustrating, but we must avoid taking it out on each other,” she said.

“We must all be considerate of each other, and the roles we have to play to keep businesses open.”

Ms Cupper said patrons and businesses needed to show mutual respect to make the best of a tough situation.

“Wearing masks indoors and scanning QR codes everywhere you go is a simple, pain-free contribution to keep our community safe,” she said.

“Some people have valid exemptions for face masks, or may not have a smartphone – but these exemptions don’t give people licence to be aggressive if they’re asked about it.”

Ms Cupper said she acknowledged that the pandemic had created a tense atmosphere, but the last thing needed was complacency.

“Checking in is our safety net, and if you are capable of wearing a mask, do it – it’s simple,” she said.

“Nobody wants another lockdown, and no Victorian wants a 2020 2.0.”